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Read these instructions and the grading rubric carefully before beginning your Administrative Memorandum: Process Management Assignment. You are responsible to read and understand these documents.


You must write a brief memorandum explaining the concept of Total Quality Management and describing how this approach would apply to the case study found on Dresang: Exercise, Form 18. You must briefly explain which diagrams and charts referenced in Dresang: Exercise 5 would be most beneficial in addressing the issues reflected in the case study and what purpose each would serve in process management.

This is a graduate-level research assignment designed to test your ability to conduct effective research, gain a nuanced understanding of complex concepts, synthesize the ideas reflected in your research with those reflected in your textbook readings, and evaluate and apply these ideas to an issue of political economics.

As with all graduate-level assignments, you must compile yourself with the highest writing, research, and ethical standards. To do well on this Administrative Memorandum: Process Management Assignment, you must conduct high-quality research and offer a rich, well-supported analysis; mere opinion or conjecture will not suffice.


· This assignment must be 3–5 pages (not including title page, reference page, and any appendices). 

· This assignment must be in current APA format with 1-inch margins, 12-pt Times New Roman font, and must include a title page and reference page. 

· You must include citations to at least 2 scholarly sources (in addition to the course textbooks, assigned readings, and the Bible) to fully support your assertions and conclusions.

Plagiarism in any form is strictly prohibited, and you may fail the assignment, the course, and/or removed from the program. It is your responsibility to ensure that you fully understand what constitutes the various forms of plagiarism and avoid all forms.

Note: The Turnitin plagiarism tool will check your assignment for originality.

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